Quote by Napoleon Hill. At the end of the day, it matters little what others think of you; what’s important is what you think about yourself. As you reflect on your day’s work, ask yourself, “Have I given 100 percent of my time and talents today? If this were my company, would I like it to be filled with hundreds of other people just like me, or would I prefer to hire individuals with a little more initiative?” When you have become the kind of person you would like to work with or have working for you, you aren’t far from the day when you will own the company — or at least become a valuable part of it. Most important, you can sleep soundly at night, serene in the knowledge that you have done your best, that you have earned your pay, and that you have met the standards of performance you require of yourself.
If you were your own employer, would you be entirely satisfied with the day’s work you have done today? #napoleonhill
Julius Caesar had long wished to capture the British. He sailed to the British Isles, quietly unloaded his troops and supplies, and gave the order to burn the ships. He then called all of his men together and said, “Now it is win or perish. We have no choice.” With that single order, he guaranteed the success of his campaign. He knew that people who have no other alternative — or will accept no other — always win. If you find yourself in a situation where victory seems impossible, you may benefit your cause by developing an alternate course of action. If your objective won’t yield to a full frontal assault, try an oblique approach. There are very few problems in life that are impossible to solve, and few obstacles that will not eventually give way to a determined, motivated person with a plan that is flexible enough to cope with changing condition.
Customer service, by definition, is about serving people; it should be genuine, personalized, and compassionate—or, simply put, human. For most organizations, customer service is an afterthought. And since servicing customers is primarily viewed as a cost center, customers are often treated as a liability. Yet, customers are a valuable resource: their feedback is integral to shaping your product and building your brand. Customers are not shy about exercising their clout, shouting their experiences—good and bad—to the world.
Small changes to your marketing mix can have a big impact — especially if you tap the wealth of low-cost tools available to you online.
Here are seven small marketing changes that you can make now to boost your sales in 2011:
In 2010, Sean Bandawat acquired Jacob Bromwell, a specialty housewares company that’s been in existence since 1819. Here, he shares his operational plan, focusing on his strategy to turn the company into a profitable business.
Napoleon Quote. There are no degrees of honesty. There are only absolutes. Either you are honest or you are not. Honesty does not come for a price; honesty is its own reward. It’s also the most efficient form of human behavior. Honest persons never have to worry about which lie they have told to whom, and they never have to worry about getting caught. Thus, they are free to focus all their energies on more productive things. Make it a habit to be honest in all your dealings. If you can’t be truthful in what you say, don’t say anything at all. Remember, small lies start out innocently enough but soon assume lives of their own. A small lie requires a larger one to conceal it, and soon more, even larger lies are required. Don’t tell that first lie or take a single thing that doesn’t belong to you, and you’ll never have to worry.
Looking back, Cyndi Finkle wishes she had sold her craft services company, Sunday Night Dinner, early in 2008 when the economy was booming. With a track record of 30 to 50 percent annual growth for each of the previous five years, it could have been a compelling transaction.
Paul Demery. Sometimes what makes retailers special isn’t always immediately noticeable—until you get inside their heads and how they operate. And sometimes, as in the case of HauteLook—which emerged on the retail scene a few years ago as one of the first members-only, flash sale e-commerce sites—what initially sets them apart is followed by something that may be even more important.
Members-only flash sale sites are no longer unusual, of course, with many of the more traditional retailers launching their own versions. Yet there’s something else about HauteLook and how it operates. It’s also not unusual to use social media to offer consumers another way to engage with a merchant. But this merchant takes it a step way beyond the common.