Can you handle the rollercoaster ride of entrepreneurship? An excellent video by EntrepreneurDavid and The Cultivated Word. Enjoy!
Being Human is Good Business – A List Apart
January 20, 2012 By 1 Comment
Customer service, by definition, is about serving people; it should be genuine, personalized, and compassionate—or, simply put, human. For most organizations, customer service is an afterthought. And since servicing customers is primarily viewed as a cost center, customers are often treated as a liability. Yet, customers are a valuable resource: their feedback is integral to shaping your product and building your brand. Customers are not shy about exercising their clout, shouting their experiences—good and bad—to the world.
Small Marketing Changes With a Big Impact – Entrepreneur Magazine
January 19, 2012 By Leave a Comment
Small changes to your marketing mix can have a big impact — especially if you tap the wealth of low-cost tools available to you online.
Here are seven small marketing changes that you can make now to boost your sales in 2011:
via Small Marketing Changes With a Big Impact | Entrepreneur.com.
How to Write an Operational Plan for Your Small Business – Inc.com
January 18, 2012 By Leave a Comment
In 2010, Sean Bandawat acquired Jacob Bromwell, a specialty housewares company that’s been in existence since 1819. Here, he shares his operational plan, focusing on his strategy to turn the company into a profitable business.
via How to Write an Operational Plan for Your Small Business | Inc.com.
It Works For “You”: A User-Centric Guideline To Product Pages – Smashing Magazine
January 17, 2012 By Leave a Comment
Product pages for e-commerce websites are often rife with ambitions: recreate the brick-and-mortar shopping experience, provide users with every last drop of product information, build a brand persona, establish a seamless check-out process.The person who is honest only for a “price” should be rated as dishonest.
January 16, 2012 By Leave a Comment
Napoleon Hill
Napoleon Quote. There are no degrees of honesty. There are only absolutes. Either you are honest or you are not. Honesty does not come for a price; honesty is its own reward. It’s also the most efficient form of human behavior. Honest persons never have to worry about which lie they have told to whom, and they never have to worry about getting caught. Thus, they are free to focus all their energies on more productive things. Make it a habit to be honest in all your dealings. If you can’t be truthful in what you say, don’t say anything at all. Remember, small lies start out innocently enough but soon assume lives of their own. A small lie requires a larger one to conceal it, and soon more, even larger lies are required. Don’t tell that first lie or take a single thing that doesn’t belong to you, and you’ll never have to worry.
Why Some Business Owners Think Now Is the Time to Sell – NYTimes.com
January 15, 2012 By Leave a Comment
Looking back, Cyndi Finkle wishes she had sold her craft services company, Sunday Night Dinner, early in 2008 when the economy was booming. With a track record of 30 to 50 percent annual growth for each of the previous five years, it could have been a compelling transaction.
via Why Some Business Owners Think Now Is the Time to Sell – NYTimes.com.
It’s the customer, stupid – E-Commerce Observer
January 14, 2012 By Leave a Comment
Paul Demery. Sometimes what makes retailers special isn’t always immediately noticeable—until you get inside their heads and how they operate. And sometimes, as in the case of HauteLook—which emerged on the retail scene a few years ago as one of the first members-only, flash sale e-commerce sites—what initially sets them apart is followed by something that may be even more important.
Members-only flash sale sites are no longer unusual, of course, with many of the more traditional retailers launching their own versions. Yet there’s something else about HauteLook and how it operates. It’s also not unusual to use social media to offer consumers another way to engage with a merchant. But this merchant takes it a step way beyond the common.
via E-Commerce Observer – It’s the customer, stupid – Internet Retailer.
The Top 100 Websites of 2011 | PCMag.com
January 13, 2012 By Leave a Comment
Top 100 Websites from PC Magazine
What makes a great website? There’s a lot that goes into one these days. Universal appeal, good design, and useful features are just the beginning of the list of essentials. They’re also the things we take into account first when we dive into evaluating sites for our yearly list of the Top 100 Websites.
Our list of Classic websites remains much the same as last year, though there are some sites that are making the list for the first time (hello, Quora!). The websites we’ve deemed our Classics have been chosen because they remain constantly useful while staying relevant to an ever-changing audience.
The Undiscovered portion of the list—new (or newish) sites that have never been on this list—seems to get a little smaller every year. (Yes, we’re picky and yes, there are a lot of crappy websites out there.) We narrowed the list for 2011 down to 39 sites. Another reason this list continues to shrink? It seems that, as we noted last year, the rise of mobile apps is cannibalizing the development of stand-alone websites for the desktop. There just aren’t as many sites that are as compelling as in past years. Now, we didn’t say none. Thankfully, there are still plenty out there. They, along with our picks for the 61 Classics make up our list of the Top 100 Websites of 2011. If you haven’t checked them out by now, you really should.
So read, explore, enjoy, and discuss. While you’re at it, recommend some more sites in our comments area for our 2012 list. It’s never too early.
Acer teases tablet with highest screen resolution yet | CES 2012: Tablets and E-book Readers – CNET Blogs
January 12, 2012 By Leave a Comment
